RRB ALP| General Awareness

 General Awareness


Q. EMI is a marketing tool if -
1) It is very high
2) It is very low
3) It is increasing
4) It is fluctuating

 

Q. Which one of the following may be classified as FMCG?
1) Printing machines
2) Tobacco products
3) Life saving drugs
4) Coin vending machines

 

Q. Buyer resistance in a sales deal can be overcome by means of -
1) Lengthy sales talk
2) Confusing sales talk
3) IT jargons
4) Perseverance

 

Q. Best, Important and the Central activity of a business is known as its -
1) Portfolio
2) Product Line
3) Nuclear Activity
4) Core Competency

 

Q. The target group for Home Loans is -
1) All body-builders
2) Tiles manufacturers
3) Housing societies
4) Individuals not owning any house

 

Q. Using a customer’s buying history to select them for related offers is known as -
1) Up-selling
2) Prospecting
3) Marketing
4) Cross Selling

 

Q. The Concept of Selling is different from Marketing and aims at profit maximization through
1) Increasing Sales Volume of Quality Products
2) Customer Satisfaction
3) Solution of Customer Problems
4) Satisfaction of Customer Needs

 

Q. The segmentation of markets based on the gender of the customer is a type of -
1) Geographic Segmentation
2) Demographic Segmentation
3) Psychographic Segmentation
4) Socio-cultural Segmentation

 

Q. Mass communication with customers or potential customers, usually through paid public media is known as
1) Publicity
2) Sales Promotion
3) Advertising
4) Public Relations

 

Q. A ‘Call’ means -
1) An internet terminology
2) Contacting a prospective, customer
3) Visiting a Call Centre
4) Attending to a complaint

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